• "HK provides first-rate customer support before, during and after the sale. This complimentary Resources Section is just one way HK helps support you and your laundry." — Karl Hinrichs, Owner

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LaundryCard - How to apply a Customer Refund

LaundryCard - How to perform a Remote Refund

In this how to video, HK Laundry owner Karl Hinrichs walks the laundromat business owner or manager through the process of performing a customer refund on a CCI laundry card system. In this step by step video tutorial, we navigate through the card screens and show how to perform a laundry card search by number and then how to drill down and get more information about that CCI laundry card and card transactions. This is a very useful tutorial for a new laundromat owner or someone who has just upgraded their system to version 7 software.

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